Introduction

Your privacy is important to us. This Privacy Policy explains how our website collects, uses, protects, and handles your personal information when you visit our website or purchase NeuroGenica™ products.

By using this website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information

When you place an order, subscribe to updates, or contact us, we may collect personal details including:

Name

Email address

Billing and shipping address

Phone number

Payment information

Non-Personal Information

We may also collect non-personal information automatically such as:

IP address

Browser type

Device information

Pages visited on the website

Time spent on the website

This information helps us improve website performance and user experience.

How We Use Your Information

We may use the information collected for the following purposes:

To process and fulfill orders

To improve our website and customer experience

To respond to customer service inquiries

To send order confirmations and updates

To provide relevant product information and promotional messages (if you opt in)

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve browsing experience and analyze website traffic.

Cookies help us understand visitor behavior and optimize website functionality. You may choose to disable cookies through your browser settings if you prefer.

How We Protect Your Information

We implement security measures designed to protect your personal information. Sensitive information such as payment data is processed through secure payment gateways and is not stored on our servers.

We take reasonable precautions to protect user information from unauthorized access, misuse, or disclosure.

Third-Party Services

We may use trusted third-party services to help operate our website, process payments, or deliver products.

These third-party providers have their own privacy policies governing how they handle personal data.

We are not responsible for the privacy practices of external websites linked from our website.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

However, we may share information with trusted service providers when necessary to process orders, ship products, or operate our website.

Email Communications

If you provide your email address, we may send you updates regarding your order, product information, or promotional offers.

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in the email.

Children’s Information

This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

We encourage users to review this page periodically to stay informed about how we protect their information.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the contact page on this website.